Please provide at least 12 hours notice if you are unable to attend a scheduled lesson, so that we can reschedule your coaches and booked equipment.
Cancellations with less than 12 hours notice will be either rescheduled or forfeited at the discretion of Gerringong Surf school. We try to be flexible but if our coaches have arrived at a scheduled lesson, we respect their time and will pay them accordingly.
If you have to cancel due to circumstances outside of your control such as government travel restrictions or bushfires, we will gladly refund or reschedule your lesson.
If you arrive late to a lesson, we will do our best to give you some added time but this depends on the coaches and equipment availability.
If you do not show up to lesson, we still have to pay our coaches, so that lesson will be forfeited.